Incident Management is a part of the reactive measure, which takes place after an event (incident, hazard or near-miss) has taken place and helps deal with incidents, near-misses and Safety observations effectively.
Near Miss: It is an event that has the potential to cause harm to a person, assets, property, reputation or the environment, but which is narrowly avoided.
Incident: It is an instance of something happening, such as an event or an occurrence. Example: disaster incidents like tsunami, security incidents like thefts, environment incidents like release of ammonia etc.
Safety Observation: A targeted discussion between employees to better understand the risks involved in an activity. A safety observation is an observation of a person performing a task/activity. It is a tool used to change the behaviour patterns of an employee. It is used as a proactive tool to prevent near miss/incidents/injuries.
HELASOFT has excellent capability to provide solution for SAP EHSM. Consultants have excelled their skills and knowledge in incident management business processes and able to calculate multiple potential risks such as for environment, safety and business and reputation, identifying the highest risk and base assignment determination on this.
The business process for Incident Management refers to the recording and management of everything your required to record.
Ranging from personal injuries and damage to property to accidents and near misses to fulfill your environment, health and safety requirements on regional and global scale.