To keep the content up to date and in sync with regulations to ensure compliance, SAP provides frequent Updates. Every year, there will be two full size updates and two smaller updates (mainly Substance and Dangerous Goods Data) delivered by SAP. These updates have to be imported into the customer system, which is a challenge for many customers as it requires a lot of knowledge and experience with the update process and different parts of the delivery as well as time to do this properly.
HELASOFT offers a full end-to-end implementation service for SAP ERC© Content Updates. We call it SERCure© and it was established, because of our experiences in former update projects and the challenges we faced, to get an update faster and with less issues imported.
HELASOFT can offer, due to the in-depth experience of our consultants in Product Safety, Regulatory Compliance and ERC (formerly TechniData CLEO) - a unique, cost-effective and very safe way of updating your system with the newest content. In addition, we will support you in optimizing your related compliance business processes. Also you will receive a complete documentation in form of the HELASOFT SERCure Cookbook© and an overview of the customer specific adaptations.
Together with our partners, we can offer to take over the complete business related testing and approval to keep your internal resources as free as possible to focus on the daily business. This service will be agreed for any customer separately and will be customized to your needs.
With our possibilities and processes, we can assist you in the complete update process from the beginning to the end and you have the option to receive all out of one hand. By our comprehensive documentation, we ensure as far as possible a smoother handling of future updates.